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Why Shop With Us?
1.Our goal is to provide the best customer service. All Inquiries are answered within 24 hours and our friendly customer service team aims to resolve any issues quickly and effectively.
2.We will provide you with free & fast delivery. Your order would be shipped out within 1-2 business day and to your doorstep excluding oversized items.
3.We are always here to help the best possible way we can. We are constantly improving our services and hope you will keep coming back.
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SHIPPING POLICY:
We use different suppliers across the US to ensure your item is delivered as fast as possible.We provide FREE SHIPPING within the Continental United States.
International Shipping:
International customers are welcome! We currently offer to ship to over 100 countries.International orders may require longer handling time.International orders may be subject to local import fees, duty, customs, VAT charges or additional taxes, depending on the country of destination tax laws. We are not responsible for any of these tax charges, nor can we offer any specific advice on import fees, duty, customs, VAT or taxes that you may be required to pay upon the arrival of your merchandise.Should you have any questions or requests for specific information regarding any of these potential charges, we advise you to consult with your local government import office
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RETURN POLICY:
We accept returns within 30 days of receipt of the merchandise. If you would like to return your merchandise please contact us for a return authorization and the return shipping address.
In case you receive damaged or defective merchandise we will replace it with a new one for free. Exchanges are subject to availability.
International Return Policy:
We accept international returns within 30 days of receipt of the merchandise. If you would like to return your merchandise please contact us for a return authorization and the return shipping address. Please note the following details about returns: An order cannot be canceled once it has shipped. If you decide to cancel after shipment, The buyer is responsible for the return shipping cost. Shipping is not refundable on items returned due to customer preference/change of mind. All returns must be in new original condition as received. In the event that you receive the item that is defective or damaged, please contact us to resolve the issue.
We’re committed to delivering your health supplements safely and quickly! Below are our shipping options and rates within the United States.
Shipping Method | Estimated Delivery | Cost |
Standard Shipping | 5–10 business days | $5 or FREE for orders over $50 |
Expedited Shipping | 3–5 business days | $9.99 |
Priority Shipping | 1–2 business days | $19.99 |
Overnight Shipping | 1 business day | $29.99 |
Note: Shipping times may vary based on location and weather conditions. Orders placed before 2 PM EST will ship the same day (Monday–Friday).
Processing Time
After your order ships, you’ll receive an email with a tracking number. Use this number to track your package’s progress from our facility to your door.
We currently ship only within the United States and some selected European countires. Unfortunately, we cannot ship to PO Boxes, APO/FPO addresses.
While we strive to deliver on time, there may be delays due to unforeseen circumstances. If your package is delayed or missing, please contact our Customer Support team for assistance at support@joshmedics.com
For any questions, feel free to reach out to our Customer Support at support@joshmedics.com or call us at +351-935-950737.
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