Many of our products are suitable for vegetarians and vegans, and each product label specifies whether it is vegan, vegetarian, or contains animal-derived ingredients like gelatin. Look for the “Vegan” or “Vegetarian” badge on each product page.

We label all ingredients clearly, including potential allergens like soy, dairy, and gluten. For specific allergen information, please refer to the product label or contact customer support.

We recommend consulting with a healthcare provider to determine the best supplements for your individual needs. You can also browse our product categories and read product descriptions for more information.

To place an order, simply browse our products, add your selections to the cart, and proceed to checkout. You’ll be guided through the payment and shipping process.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and select digital wallets for fast and secure transactions.

If your order has not yet shipped, you may be able to change or cancel it. Please contact our customer service team as soon as possible at support@joshmedics.com to request a modification or cancellation.

Yes, we regularly offer special promotions, discounts, and exclusive deals for our email subscribers. Sign up for our newsletter to stay updated!

We currently ship within the U.S Region and to select international locations. For more details on shipping regions and fees, please refer to our Shipping Policy Page.

Shipping costs vary based on order size, location, and shipping speed. Standard shipping is free on all orders over the Free Shipping Threshold, e.g., $50 within the U.S only.

Standard shipping typically takes 5-7 business days. Expedited options are available at checkout if you need your order sooner. International shipping times vary by destination.

Yes, once your order is shipped, you will receive a tracking number via email, which you can use to track the status of your delivery.

We offer a 14-day satisfaction guarantee. If you’re not completely satisfied with your purchase, you can return it within 14 days for a full refund. Please review our Return Policy Page for more details on how to initiate a return.

Once we receive and inspect your return, refunds are typically processed within 5-7 business days. You’ll receive an email confirmation once your refund is issued.

Yes, if you’re not satisfied with a product, you may return an opened item within 14 days. Some restrictions may apply, so please refer to our Return Policy Page for full details.

Dietary supplements are regulated by the FDA as food products, not drugs, so they are not “approved” in the same way as prescription medications. However, our products are manufactured in FDA-registered facilities that follow Good Manufacturing Practices (GMP).

While many supplements can be taken together, it’s always best to consult a healthcare provider for personalized advice, especially if you’re taking medications or other supplements.

You can reach us by email at support@joshmedics.com or by whatsapp at 351 - 935 - 950737 or on our website by our A.I friendly chat bot. Our support team is available Monday through Sunday, 24hrs.